Thursday, 26 March 2015 ehdf

6 Tips to Choose the Right Data Centre Provider

Today, enterprises are embracing the strategic, financial and operational benefits associated with Data Centre leasing. The advancement in information and computer technology has made it mandatory for Data Centre service providers to maintain state-of-the-art facilities while offering the highest level of service to avoid downtime.

Leasing of Data Centres not only offers greater IT flexibility but also more agility in an organization’s business processes. We must also not forget that today’s Data Centre operators provide an available inventory of space and power, offering the flexibility for expansion and a scalable growth platform that can reduce the time to occupancy by two to four months.

To choose the right Data Centre provider, we give some quick tips:

1.Guaranteed Uptime: Assess the potential hosting provider’s data center tier, which determine its quality and reliability as well as its capability to host your unique requirements.

2.Scalability: Assess the capability and capacity of the potential hosting provider to keep pace with your business as you expand; will it have the ability to upgrade your IT ecosystem conveniently and in a cost-optimised manner?

3.Certifications: It is important to know whether the potential hosting provider is certified and follows industry best practices for service delivery and service support.

More about standards & certifications: https://www.ehdf.com/blog/importance-of-standards-certifications/

4.Track Record: Ask the potential hosting provider for some customer references and obtain additional references through your own network.

5.Service Level Agreements (SLAs): Your potential hosting provider should be able to offer a concrete SLA, addressing all aspects of hosted data centre services such as power and cooling, network connectivity and server hardware.

6.Support & Security: Inquire about the level of security and support that your potential hosting provider will offer. It is important to know the number of support agents the company has and if they are certified, trained and experienced. Also, it is important to understand the escalation process if an issue arises and also the location of their support desk location —offshore or onsite, and whether it is available 24 hours a day all year round.

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