Sunday, 15 May 2016 Blog ehdf

Importance of ISO Certifications in The Middle East

ISO and other industry specific certifications set standards to improve efficiency, quality and transparency of organizations. It helps create best practices and assurances. The requirements, specifications and guidelines established by standards or certifications measure the consistent quality of products, operations and/or services including safety, security and reliability. For service providers, they help the quality of services delivered.

It gives assurance to customers that the processes followed by the service provider adhere to international best practices, making sure the services meet the expected quality standards.

In the Middle East, organizations adopt either European or American standards in various industries. As such, home grown enterprises and SMEs in the region strive to obtain ISO and other relevant certifications for healthy international competition. Being recognized as a certification holder opens doors to new markets and helps businesses grow.

Is it worth the value?

Having accreditation’s from an industry institution is extremely valuable and lends credibility to an organization. It also ensures companies streamline their operational priorities according to demands within the industry and from customers.

International certifications and standards have numerous benefits:

•Cost efficient management processes – certifications contribute to overall cost efficiency and also ensure consistent quality of services of products

•Customer Satisfaction– being accredited with a standard or certificate enhances the legitimacy of the internal organization, helps CRM (Customer Relationship Management) and improves sales

•Lowers trade barriers – standardized certifications can assist businesses with global market growth as it lends credibility to an enterprise

No matter what the product or service, customers want to ensure that they receive the best in quality, cost and efficiency. As a result, they research an organization’s offerings (services and products) thoroughly before employing its services. Customers today are aware of international certifications and often use it to gauge a company’s reliability.

eHDF – the most certified Managed Services provider in the Middle East

At eHDF, we conduct regular audits and evaluation programs to align our work with global industry standards. We prioritize adhering to standards to achieve the best of efficiency and customer satisfaction.

Very recently, eHDF obtained Cloud Security Alliance (CSA) STAR Certification, becoming the 1st company in the region to achieve this. It also achieved the acclaimed ISO 22301 certification for Business Continuity in 2015 and was amongst the 1st companies to achieve ISO 9001 / 20000/ 27001.