Service Standards in the Spotlight
HOSTING, OUTSOURCING AND CLOUD SERVICES ARE ALL GAINING TRACTION IN THE REGION AS COMPANIES LOOK FOR CHEAPER OR EASIER SOLUTIONS THAN
ON-PREMISE DEPLOYMENTS, BUT THE SERVICE LEVEL AGREEMENTS AND OTHER MECHANISMS TO GOVERN THE RELATIONSHIP BETWEEN THE CUSTOMER AND THE PROVIDER ARE STILL A WORK IN PROGRESS.
-Arabian Computer News.
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Sunday, 16 December 2012
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Disaster Recovery: A necessity, not a luxury
There are many threats that will cause business disruption, from man-made threats such as viruses or war, to environmental threats such as floods and...
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A Mobile Future
These days IT is doing the driving, with the business in the passenger seat. Utilising technology enables the business to be efficient and innovative. If...
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The "Cloud" Spreads
Cloud will gain relevance as integral information and data move to the new platform. Trillions of dollars in IT spending are moving from data centers and...
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