Managed Exchange is a sophisticated email messaging solution aimed at achieving more from email systems than simply sending and receiving emails. eHDF’s Managed Exchange offering is based on Microsoft Exchange Server technology providing an affordable, premium email service that maintains and manages the customer’s exchange server empowering the organisation to communicate more effectively thereby substantially improving the way it operates.

With Microsoft® Lync™ integrated with Managed Exchange, eHDF, along with Microsoft, provides additional capabilities which bring in a new connected user experience transforming every communication into interaction that is more collaborative, engaging and instantaneous.

Microsoft Lync provides a single platform that combines voice communications, IM, audio, video and web conferencing.

This integrated service provides capabilities such as:

• Enhanced Communication and Collaboration
• Enhances existing features in Managed Exchange Services
• New functionalities such as video conferencing, desktop sharing, inviting external parties to join communications, file sharing, etc.

The benefits that customers can enjoy from this latest offering include:

• Geographically dispersed businesses can now collaborate more effectively using additional modes of communication such as IM and video conferencing over the internet
• Reduction in communication costs. e.g. savings in storage as mailbox size reduces with more communications possible via a messenger service
• Users can view or save communication history and logged communication increases security levels