Dunia Finance LLC Invests in Delivering Focused Customer-Centric Approach

Technology is a key platform for enabling Dunia Finance LLC, the leading financial institution, to implement a fully integrated and customer-centric IT landscape that supports its banking operations. As part of its drive to build an efficient process and customer relationship management environment, Dunia Finance LLC has selected eHosting DataFort (eHDF) as its managed IT services provider. eHosting DataFort provides complete managed data centre services to Dunia, ensuring that all their systems are available 24/7 in order to deliver seamless client relationship management. The high availability environment enables Dunia to support and implement its distinguished customer-centric services in the market. Additionally, the financial institution is better able to assess customer needs and offer holistic financial solutions in a consistent, reliable and predictable manner across the customer lifecycle.

Dunia hosts their complete state-of-the-art production and development IT infrastructure at eHDF. This includes hosting of all application environments (production, development and test), maintenance and management of firmware and operating systems, on-demand SAN storage, capacity monitoring, incident management, change management, security monitoring, end of day batch automation monitoring and backups.

Involving eHosting DataFort from the inception of the project has allowed Dunia access to the highly specialised technical team at eHDF, facilitating informed decisions on IT implementation strategies.