Implementation & Configuration

eHDF’s Implementation and Configuration services follow form where the architecture and design team has left off. Specialized project managers are assigned to every project. They have a vast experience from implementing complex projects and provide clients value added benefits such as risk management, clear communication and greater visibility throughout the project life cycle. This helps clients in absorbing the vast array of benefits associated with increased service quality and efficiencies from eHDF provisioning & deployment expertise.

eHDF Implementation and Configuration Services:

  • Reduces work load on your IT operations team by out-tasking the reactive and regular administration tasks
  • Closer links with Vendors for issue resolution
  • Management of 3rd parties, including hosting and telco vendors
  • Ability to expand the scope of the Management capabilities without additionally training, recruiting or hiring staff
  • Regular reviews by customers’ service account manager
  • Monthly reporting detailing issues detected, resolved and open, and trends to help customers plan for the future
  • 24/7 trained engineers using a shared, service-provider class systems management platform
  • Leverages ITIL best-practices framework to ensure reliability in processes


Download these documents to find out more about our solutions and services.

 

eHDF caters to clients across the globe. Some of our customers: