Monitoring Services

Dynamically monitoring and aligning your IT infrastructure to business goals while improving performance can be achieved through eHDF’s intelligent monitoring services.

The eHDF Network Operation Centre (NOC) offers a dynamic and adaptive monitoring solution that allows enterprises to intelligently monitor IT performance and business processes and align these resources to business goals.

Powered by best-in-breed integrated IT management solutions including ManageEngine® and BMC®, eHDF’s intelligent approach to monitoring solutions and services aims at helping customers effectively link IT components with business goals. To accomplish that, eHDF helps businesses model critical business services that drive strategic business objectives before mapping over their IT infrastructure.

An intuitively designed cockpit dashboard provides an eagle’s eye view and a customizable management console for the entire monitored infrastructure in one screen, including networks & devices, databases, applications, URLs , and customized monitoring.

  • Performance Monitoring

    A centralized console collects all the events from the entire IT infrastructure. The eHDF Service Desk offers 24x7x365 monitoring

  • Business Process

    Link IT components with business goals, enabling improved business performance, simplifying the complexity of the IT infrastructure, and reducing cost

  • Web Portal

    eHDF’s web portal provides the interface for businesses to monitor, generate reports, and create problem tickets

eHDF Monitoring Services:

  • Trend Analysis and Reporting
  • Capacity Planning
  • End User Experience Management
  • Monitor Key Business Metrics
  • IT Service Desk with Support for ITIL
  • Service Level Management
  • IT Asset Management

 



Download these documents to find out more about our solutions and services.

 

eHDF caters to clients across the globe. Some of our customers: