Managed Operations customers receive a vast array of benefits associated with increases service quality and efficiencies from Sun’s Operations Management portfolio. Management (MAN) may cover Network, Servers, Operating Systems, Applications, Databases and Clusters.

The following service sub-components are included as part of the Management Services:

• Incident Management – Management Services
• Change Management - Management Services
• Vendor Escalation and Management
• Event Management Analysis
• Quarterly Review and Analysis
• Quarterly Recommendations
• Capacity Recommendations
• Management Services