eHosting DataFort provides Managed Dedicated Servers, which includes management of the entire hosting equation, from server lease to continuous monitoring and management of your server at network, hardware, operating system and application levels, with the shared managed security and performance services.

The following service components are included as part of the Managed Dedicated Server service:

Data Center Infrastrucutre

• Environment Control
• Monitoring Systems (CCTV)
• 24/7 Physical Security
• Fire & Smoke Detection Systems
• Redundant Power Connections
• UPS & Diesel Generator Power Systems

Network Connectivity Services

• Access Ports for Shared Infrastructure
• Speed, Fully Redundant Internet Connectivity
• VPN Services
• Public IP Addresses

Rack Space Services

• Rack Space is allocated on a per U basis only in the Universal Data Centre

Managed Security Services

• Shared Firewall Services (24/7 Monitoring & Management)
• Server Security Services (Anti-Virus, Host IDS, Monitoring)
• Network Intrusion Detection System (IDS)
• Service Monitoring

Backup Services

• Daily Differential Backup
• Weekly Full Backup
• 30 Days Backup Retention Period
• 90 Days Offsite

Hardware Services

• Server Lease of Vendor Agnostic Equipment
• Support and Warranty
• Installation and Configuration

Software Services

• OS Software Management
• Fixes, Patches and Updates
• Installation and Configuration

24/7 Service Desk Support

• Single Point of Contact for Service
• 24/7 Service Support Requests