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Network Middle East Honors Region’s Leading Managed IT and Advisory Services Provider eHosting DataFort, the region’s leading managed IT and advisory services provider and a member of TECOM Investments, today announced it has received the ‘Best Innovative Use of New Technology’ award for deploying and implementing an Operations Support System (OSS) within its Data Centres and Network Operation Centres located within the region. Yasser Zeineldin, CEO of eHosting DataFort received the award from Ramzi Nassif, Managing Director of Leviton Middle East at the fifth annual Network Middle East Innovations Awards. “Implementing an integrated Operations Support System (OSS) is a milestone achievement in business processes and service optimization. The OSS project ensures that we continue to focus on the quality of services delivered to enterprises that result in increased customer satisfaction and operational efficiencies. Deploying the OSS offers better measurements, increased control and management of business processes thereby giving us the ability to offer high-end service level agreements to all our customers. “As we continue to expand our portfolio of services despite challenging times, we look forward to receiving more honors for our commitment towards innovation and providing world class managed services to our customers.” eHosting DataFort winning the award demonstrates its innovation through implementing a system that provides comprehensive management tools for IT services including incident management, problem management, change and configuration management, capacity management and most importantly, service level management. The system provides a unified, integrated management view to IT infrastructure along with comprehensive MIS reports and customizable dashboards for customers and end users. The fifth annual Network Middle East Innovations Awards ceremony brought together over 150 leading CIOs, IT managers, vendors and channel players to celebrate the efforts and achievements in the industry. A total of 18 awards in three main categories were presented including best deployments in the region, best vendor offerings in the Middle East, and achievement awards recognizing outstanding contributions from organizations and individuals. Nominees for the Network Middle East Innovations Awards were required to provide detailed information that demonstrated their expertise and experience in implementing various technologies across the region. With quality data centres, resilient and scalable infrastructure and round-the-clock managed operations, eHosting DataFort has established itself as a market leader in managed IT services, and boasts a wide network of technology and channel partners within the GCC/MENA, Europe, North America and Asia-Pacific regions. |
For further information contact: Sachin Bhardwaj |
