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eHosting DataFort (eHDF), the region’s leading Managed IT and Advisory services provider and a member of TECOM Investments, today announced it has enhanced the communication network for JRG International Brokerage to speed up its online trading platform for customers and business. JRG International Brokerage DMCC (JRG International) is a Dubai Gold and Commodities Exchange registered (DGCX) international commodity derivatives brokerage house based in Dubai. Yasser Zeineldin, CEO at eHosting DataFort, said: “With the financial downturn, markets are volatile and customers are constantly looking at new areas for investments. For such financial transactions, they require a robust and secure IT infrastructure that supports their back-end functions and helps them make a seamless transition. This is essential as information security is an important aspect to retain investors’ confidence in online transactions. “For online trading and business, the volume of transactions also increases over a period of time, which requires regular upgrades and investments in the data centre. As a service provider, we need to maintain these systems and keep them running 24/7. Our systems and infrastructure provide best-of-breed solutions and our consultants are always prepared to continuously support our customers in their everyday business needs. eHDF had to make sure that the highest levels of security is maintained and round-the-clock monitoring is carried out for their trading business.” Any investor who opens a broking account with JRG International also signs up for an exclusive bank account with EmiratesNBD. The brokerage firm conducted a major re-think of its IT infrastructure with the launch of a revolutionary concept called ‘Client Segregated Bank Account System’ that offers investors a 24-hour access to their bank accounts and the facility to view transactions directly from the bank on their investments 24/7 in real time. Sajith Kumar P K, Director and CEO, JRG International, said: “The decision to outsource was taken soon after our launch of the ‘Client Segregated Bank Account System’ in 2009. Increased business transactions and operations made our expansion a necessity. “eHDF was mainly chosen for the location of its data centre opposite the Dubai Gold and Commodity Exchange (DGCX) and its excellent connectivity. JRG International is extremely pleased with the solution as eHDF ensures the swift resolution of any connectivity issues and we are able to achieve 99.9 per cent availability of the systems, which consequently increases the uptime for all customer transactions.” JRG International’s business platform is now multilingual and includes a mobile trading platform that requires continuous monitoring and support. After hosting with eHDF, JRG International has been able to increase its focus on developing business applications rather than spending most of its time on maintaining the day-to-day technical operations. In the future, JRG International plans to build upon the existing synergy with eHDF as part of its ambition to expand its business portfolio and ensure a presence in other parts of the GCC region. With a wide network of technology and channel partners within the GCC/MENA, Europe, North America and Asia-Pacific regions, eHosting DataFort has been recognised for its innovative use of new technology in 2010, Best Colocation Facility in 2010 and was also awarded the region’s ‘Best Service Provider of the Year’ in 2008, 2009 and 2010. |
For further information contact: Sachin Bhardwaj |
