Customer quotes & testimonials
"As part of the selection process, we shortlisted a number of service providers, but eHosting DataFort managed to take the lead. eHosting DataFort showcased its qualities as the ideal managed service partner. Its technical team did an excellent job and ensured that they clearly understood our requirements. After every implementation, there was detailed testing and a comprehensive deployment plan developed, and executed for every subsidiary." - Hussein Ali, Head of IT Infrastructure at Madar Holding.
"eHDF provided us the perfect disaster recovery solution with its high quality standards maintained at the data centre and comprehensive up-to-date protection and monitoring capabilities that assure the maximum protection of mission-critical sensitive data.
One of the many criteria for the disaster recovery site was the location, as well as the accessibility to both physical as well as network connectivity from the live site. With this implementation, DAFZ is now capable of protecting the interests of its key stakeholders, reputation, brand and value-creating activities." - Buthaina Bin Fahad, Director, Information and Communication Technology, Dubai Airport Free Zone
"The key reasons we chose to work with eHDF was its state of the art datacenter facilities, its reputation within the market as one of the leading service providers in the region, and its strong client base."
Galal El Tahan, Senior manager of IT operations, corporate support services at DWTC
"We are very pleased with the implementation. eHosting DataFort met our unique requirements, which needed eHDF to change their data centre design. Our processes require high density of power and cooling, and therefore huge effort was required from eHDF to make core design changes to its facility. The project outcome was exactly how we planned it to be. Planning was very detailed and the project was managed based on the Jumeirah Project Management framework.”
David Teklit, Group Director of Information Technology, Infrastructure and IT operations at Jumeirah Group.
"FVC was looking for a partner to co-host this solution to ensure smooth delivery of this service and eHosting DataFort (eHDF) was chosen to do this. eHDF’s choice as a partner was made easier because of the successful existing relationship between FVC and eHDF, built on working on each other’s technologies around network optimization and security.
eHDF brought a lot of value adds as one of the leading Managed IT service providers in the region and its services are backed by industry leading Service Level Agreements (SLAs) to ensure uninterrupted delivery and optimum performance of IT systems and applications. eHDF also offered an impeccable reputation for achieving industry standards recognized across the globe by achieving three industry certifications including ISO9001: 2008, ISO 20000-1: 2005 and ISO 27001: 2005.
Services were provided from their state of the art Data Centres and reliable, dedicated, redundant and high speed internet connection ensured uninterrupted internet services and high bandwidth as this was a primary need of VNOC. Security, high quality of bandwidth and 24×7 Availability are key elements for providing the VNOC services efficiently to the customer base."
KS Parag, MD of FVC
“Disparate content from across various embassies has now been structured and unified to offer a single point solution. This was especially important as the objective was to reflect similar content and information about the UAE as a single window to the world. Presently, the website offers complete information to users and in the next stage will extend electronic services as well.”
“We are extremely glad to have SPICA and eHosting DataFort as our strategic partners for the portal project. SPICA has helped us design the website and manage high quality content and updates for the portal. With the confidentiality of government data being particularly critical and the need for storing the data within the UAE, we found a trusted hosting partner in eHDF. With different embassies operating in different time zones, 24/7 availability was imperative. eHDF’s reliable and redundant data centre infrastructure and service level agreements have helped achieve this objective.
Dr Saeed K Al Dhaheri, Advisor of Information Systems, UAE Ministry of Foreign Affairs
“The implementation of the BCP seats at eHosting DataFort has provided considerable savings a year. The new solution is scalable and has the capacity to further expand in another two years with the growth of regional satellite sites. As technology is added to each business line, more applications will be integrated with the present infrastructure, and since the implementation is scalable, the business growth can easily be managed. Proper planning and delivery of the solution was one of the main reasons for our association with eHosting DataFort. The entire process demanded extraordinary coordination with third parties, such as telecom service providers, which was successfully handled by eHosting DataFort. The implementation of the BCP seats in the same premises as the Disaster Recovery site was conducted in a seamless manner. Above all, the solution has helped us optimise our costs and has provided Societe Generale high return on investment. With choosing eHosting DataFort as our Service Provider, we were assured that we would have secure and reliable hosting Site for our DR infrastructure and data, be it external customer data or internal company data.”
Abdul-Mannan Contractor, Chief Technology Officer-Middle East at Societe Generale
“The decision to outsource was taken soon after our launch of the ‘Client Segregated Bank Account System’ in 2009. Increased business transactions and operations made our expansion a necessity.
“eHDF was mainly chosen for the location of its data centre opposite the Dubai Gold and Commodity Exchange (DGCX) and its excellent connectivity. JRG International is extremely pleased with the solution as eHDF ensures the swift resolution of any connectivity issues and we are able to achieve 99.9 per cent availability of the systems, which consequently increases the uptime for all customer transactions.”
Sajith Kumar P K, Director and CEO, JRG International
“We needed to ensure that a number of key business requirements were met when working on a hosted model with eHosting DataFort including e-services with transaction logs and records that remained fully auditable, an internal process that was streamlined to reduce operational overhead costs, a platform that was in line with the UAE’s transformation vision, and a system that could be easily accessed by even the less savvy IT end-users.
“We are extremely pleased with the design, implementation, and the on-going management of the overall solution. eHosting DataFort completely understands our requirements to access sensitive data with a framework having the highest levels of security. Thanks to a trusted local service provider, eHosting DataFort’s 24-hour service desk can ensure our queries are resolved quickly and to our level of satisfaction.”
Zahra Al Aboodi, Executive Director for Housing and Urban Planning, Ministry of Public Works
“Panasonic searched for a trusted and reliable service provider, who would ultimately take away the headache of managing its IT operations. eHDF proved itself to be an ideal fit for Panasonic. Being the region’s leading managed hosting service provider who had the expertise, latest infrastructural technology and commitment to IT operations, eHDF provided round the clock IT customer support and an impeccable Service Level Agreement to guarantee that Panasonic’s system would experience very low downtime, so that Panasonic’s business continues to run smoothly and seamlessly.
The partnership with eHDF has meant that Panasonic’s ability to meet the ever growing technology demands is possible. Through real time collaboration and exchange of business information, distinct content and transactions relating to logistics and shipping information can now be shared with Panasonic’s partners who can share sales related information with Panasonic’s internal users.”
Sharjil Salem, Senior Manager, Infrastructure & Data Center - IT Department, Panasonic Marketing Middle East
“Our selections were based on the background of the vendor. This included the portfolio of clients it is currently handling in our sector. It was important that the vendor had xperience working with previous or current clients of a similar size and also understood the business requirements we needed. Pricing was also a factor along with the need of a local support which understood theregional nuances that outsiders may not be aware of.”
Madhu Koneru, executive director, TRIMEX International, executive vice chairman, MEC Holdings and MD of RAK Minerals and Metals Investments (RMMI)
“We decided to partner with eHosting DataFort because of its experience in providing comprehensive IT outsourcing services to large organisations. It was imperative we chose a partner which has the know-how and necessary infrastructure and expertise to proactively manage our critical business systems on a 24/7 high availability basis. We are confident this agreement will prove beneficial to our business operations in the region.”
Seiji Koyanagi, Managing Director of Panasonic Marketing Middle East
“Wataniya invests in technology that allows it to continue building on its innovation leadership in the region. We chose eHosting DataFort and STS as a managed hosting technology partner in the region after evaluating several options and due to their technical expertise, comprehensive offering and service level agreements, which will help us achieve our key business objectives.”
Emad Malek, IT Director at Wataniya International
“Due to the growing sophistication of the ICT sector in MENA and the internationalization of communication services, the demand for data center consulting services has grown as well. As a result, we have entered into a strategic partnership with eHosting DataFort, to support their operations in MENA and to extend their reach into Europe.”
Harry SCHNABEL, Executive Director and founder of SCHNABEL AG
We are pleased to be partnering with eHosting DataFort which has the capability and reputation in delivering innovative business continuity solutions geared to the unique needs of the region.
Fawaz Abou Nasr, EVP – Corporate Planning, Ejada Systems
‘Companies can now deploy their staff to focus on strategic technology initiatives and align their IT competencies with critical business objectives, leaving the administrative tasks to Sun and eHosting DataFort, resulting in a significant reduction in costs and increase in service quality,’
‘Furthermore, eHosting DataFort’s flexibility gives our vast network of customers across the MENA region the option to choose different levels of monitoring and management based on their specific business needs. This partnership is designed to help customers resolve problems that have already occurred, and also plan ahead and prevent IT challenges from occurring in the first place. Selective sourcing supports companies in improving their internal IT maturity and service capabilities,’
Chris Cornelius, Managing Director, Sun Microsystems Middle East & North Africa (MENA)
“We selected eHosting DataFort because of its high-quality operations, dedication to international standards and the skills, experience and knowledge of their engineers. We are pleased with their delivery and look forward to working on other challenging projects in the future.”
Salem Al Shair, Director of eServices at Dubai e-Government
‘We are pleased to have eHosting DataFort - the leading regional provider - as our partners. We are confident of their service standards, expertise, and ongoing commitment to their clients.’
Mr. Abdul Hakeem Malek, Dubai Municipality’s IT Director
‘We are pleased to be working in partnership with eHosting DataFort; they understand the security challenges faced by banking institutions and have the capability to tailor-make solutions to meet our various needs and requirements,’
Najib Ghanem, Bank of Beirut’s IT Manager
‘Through our joint venture with eHosting DataFort and Arab Internet Standards Organisation, we look forward to participating in the creation of a vibrant Arab e-business sector in the region.’
Jamal Abdulsalam, Executive Director, Dubai Internet City
"We have built a partnership with eHosting DataFort where Dubai eGovernment professionals work alongside eHosting DataFort to rollout and deliver new and innovative eServices for Government Departments. eHosting DataFort continue to play an active and critical role in overseeing all operational aspects of our production environment ensuring its availability, reliability, and security. Hosting with eHosting DataFort has enabled me to focus on the core strategic IT plan for Dubai eGovernment and count on an extended team that is constantly looking after the production environment."
Fadi Hindi, Acting IT Manager, Dubai eGovernment
‘We are pleased to be partnering with eHosting DataFort which has the capability and reputation in delivering innovative business continuity solutions geared to the unique needs of the region’.
Fawaz Abou Nasr, EVP - Corporate Planning, Ejada Systems
‘Interoute’s partnership with eHosting DataFort ensures European enterprises seeking to expand into the region can be assured of excellent network, hosting and business continuity facilities’
James Kinsella, Executive chairman, Interoute
‘We at ARAMEX International are committed to providing our customer with excellent, efficient, and comprehensive total transportation solutions. Accordingly, we strive to partner with the best IT solution providers in the region and eHosting DataFort was the natural choice,’
‘We were impressed with eHosting DataFort’s comprehensive services, hosting capabilities, high security, and their attention to customer service. We are confident that they are the ideal partners to work with to service our customers better’.
Samer Awjan, ARAMEX International’s Chief Technology Architect
