Remote Managed IT Services
Through a partnership with Sun Microsystems, eHosting DataFort can free your organisation of the burden of managing your IT infrastructure, allowing you to focus on your business objectives, without the stress involved in managing, funding and troubleshooting a complex data centre.
The different services offered are
Monitoring services
Monitoring Services The following service sub-components are included as part of the Monitoring Services: Fault Monitoring Performance Monitoring Predictive Monitoring Performance and Availability Reporting Monitored Systems Incident Management – Monitoring Event Management Reports Security Patch Notification Simulated Transactions Service Call Out Change Management with [...]
Read moreIncident Response Services
Incident Response Services Customers continually have to find ways to cover greater work loads with reduced staff. Sun’s Managed Operations Incident Response Service (IRS) is designed to be the first line of [...]
Read moreManagement Services
Management Services Managed Operations customers receive a vast array of benefits associated with increases service quality and efficiencies from Sun’s Operations Management portfolio. Management (MAN) may cover Network, Servers, Operating Systems, Applications, Databases and Clusters. The following service sub-components are included as part of the Management Services: Incident [...]
Read moreEnhanced Management Capabilities Services
Enhanced Management Capabilities Services The following table lists enhanced Management capabilities, which are not included in the Management Service described above, but can be provided on demand: Backup Monitoring Backup Management Backup Restore Patch Installation Patch Management – Sun Products Cluster Certification Code Promotion Security Service
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